Shipping policy

Shipping Policy

Last Updated: July 2025

🗺 Shipping Zones

We currently ship all over India.
International shipping is in the works — stay tuned through our Instagram or website for updates.


⏳ Processing Time

We don’t mass-produce — every piece is prepped and packed with care.
Orders are processed within 1–4 working days.
Custom pieces or high-volume drops might take a little longer — quality over speed.


🚚 Delivery Time

After dispatch, delivery usually takes 5–10 business days, depending on your location.
Delays can happen because of courier issues or regional access. We’ll update you if anything goes sideways.


💰 Shipping Charges

Shipping charges (if applicable) will be shown clearly at checkout.
Sometimes we offer free shipping for specific drops or order values — watch out for those.


📦 Tracking

You’ll receive a tracking link via SMS or email once your order is shipped.
Didn’t get one? Check spam folders or just DM us @offnrml.


🧾 Incorrect Address / Failed Delivery

Double-check your shipping info.
We’re not responsible for lost parcels due to wrong addresses.
If the courier returns your parcel, you’ll need to pay extra to get it re-shipped.


⚠️ Delays & Lost Packages

We use trusted delivery partners, but delays can still happen.
If your parcel hasn’t moved in a while or seems lost, contact us. We’ll help sort it.


📩 Questions?

Email us at wadhwahrome10@gmil.com or DM us on Instagram at @0ffnrml
We’re here to help — but be chill, we're a small team doing things the real way.